Privacy policy

Last Updated: 2025/02/21

At Carju Auto Agency, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services. By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

A. Personal Information

1. Name, email address, phone number, and mailing address.
2. Identification documents for verification purposes (if required).
3. Payment information when making transactions

B. Non-Personal Information

1. IP address, browser type, and device information
2. Cookies and tracking technologies to improve user experience
3. Website usage data, such as pages visited and time spent on the site

2. How We Use Your Information

We use your information to:

1. Facilitate vehicle sourcing, auction bidding, and export services
2. Communicate with you regarding inquiries, transactions, and updates
3. Process payments and ensure secure transactions
4. Improve our website, services, and customer support
5. Comply with legal and regulatory obligations

3. How We Share Your Information

1. We do not sell or rent your personal data. However, we may share your information with:
2. Service Providers: Shipping companies, auction houses, and logistics partners to facilitate transactions
3. Legal Authorities: If required by law, regulation, or legal process
4. Business Transfers: In case of a merger, acquisition, or business restructuring

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online transmission is completely secure, and we encourage users to take necessary precautions when sharing personal information.

5. Your Rights & Choices

1. Depending on your location, you may have the following rights regarding your personal data:
2. Access & Correction: Request a copy of your data or make corrections
3. Opt-Out: Choose not to receive marketing communications
4. Data Deletion: Request the removal of your personal data from our records (subject to legal limitations)
5. To exercise these rights, contact us.

6. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience and gather analytical data. You can adjust your browser settings to refuse cookies, but this may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage users to review their policies before providing personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services indicates acceptance of the revised policy.